Try our new FAQs
Our old FAQs system is being retired in favor of Ask Us! This new interactive system guides you to information covering dozens of library and community topics. If an answer isn’t readily available, submit the question and receive a personal response from a librarian.
To get started, simply click the green Ask Us button floating in the left margin of our website or the blue button here.
Ask Us! also is a collaborative Q&A site — your question and answer might be added to our growing database of local community information. (We respect your privacy. Personal info is removed before questions and answers are shared.)
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Manage my account
Your library card is your key to a wide variety of library services and resources, in our libraries as well as from home, school or office.
Review My Account: Account activity; obligations; view and pay bills online
Renew My Items: Extend the loan period on borrowed materials
Change My Address: Update your postal or email address
Change My PIN: Choose a new PIN for added security
The above links open our Alternate Search Catalog, where you will log in with your 14-digit library card number and 4-digit PIN. [What is my PIN?]
First time visitor? Read all about library cards.
Questions about your account? You can email Circulation Services or see our Help page (FAQs).
Pay bills online, via PayPal or credit card
Our online payment system makes it quick and convenient to pay your library bills online. Simply access your account, log in with your card number and PIN, and click on the “Bills” link for a list of your bills. You may pay individual bills or all bills, as long as the total payment is $5 or more.
Those with existing PayPal accounts can pay instantly. Anyone can make a credit card or debit card payment without creating a PayPal account. The only other requirement is an email address, so PayPal can email you a receipt.
Of course, if you’d like to pay with cash, check or money order, Library staff will gladly accept those forms of payment.
Google Chrome users, please note: Chrome has not been working well with PayPal lately. If you have trouble, please try another web browser.
System status
A new library system and online catalog will debut on May 30. Here's the current status of:
- Checkouts: Continue as usual, but May 24-29 you must have your physical library card in hand to check out materials.
- Due dates: All checkouts will have a due date of June 22, except DVDs and GRU watt meters, which still have 7-day limit.
- Holds and requests: New holds and purchase requests cannot be placed until May 30, but those placed previously will continue to be processed and will carry over to the new system.
- Returns: Please "Babysit Our Books" — keep them until the new system is running smoothly (mid-June).
- Registration: Continues as usual today, but cannot be done May 24-29, as our entire system will be down.
- Interlibrary loan: No new ILL requests can be placed May 24-29.
- Digital checkouts: OverDrive checkouts and holds will work normally throughout the transition.
- My Discoveries: Will be retired with the AquaBrowser catalog on May 24. Please retrieve any saved book lists before then.
- Website: The Library District website (www.aclib.us) will be up as normal throughout the transition.
- My Account: Account info will be available through May 24. Your account will appear on the new system on May 30.
- Bill payment: All payments including PayPal are working today. No payments can be accepted May 24-29
- New catalog: Watch for its debut on May 30, with new features.
More about the transition.
More about the new online catalog.
Have any questions? Please Ask Us!
